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Post by fire21ccfd on May 13, 2022 17:59:20 GMT -5
We went to bed last Sunday night and woke up Monday morning with our email not working. It wanted a password to sign in, but wouldn't verify the password. Same thing happened to Raine.
We got ahold of Spectrum and they tried all sorts of ways to reconnect us, but their records showed we didn't have those email addresses on our account!! They had just disappeared! We argued with them, gave them account numbers and told them we'd used our addresses the day before...but they had no record of our addresses!!
What they'd done was just turn off our addies without any notice whatsoever. Needless to say, we are going to go with another company. And I'd love to just stop paying Spectrum without any notice, just to treat them like they treated us.
Anyway, we finally gave up and both of us switched to our msn addresses, which are now our primary (and my only) addresses. That meant going to everyone we deal with and changing them. I even had to re-register with Turn2 because I couldn't log in with my old addy!!
Sometimes I HATE technology!!
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Post by MTwomn on May 13, 2022 20:06:35 GMT -5
So that is why you are a newbie with only one post instead of 11,808 posts. You should still be able to get into Turn2 even with the new email if you remember the password. You may need to get with Jamin to fix this. At the moment you are no longer a moderator, not that we need two moderators on a regular basis.
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Post by fire21ccfd on May 13, 2022 20:22:28 GMT -5
Especially two mods who are the only daily visitors!
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Post by diane44fan on May 13, 2022 20:34:55 GMT -5
It's ridiculous that companies can just do as they please.
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Post by 88cars38 on May 14, 2022 17:43:34 GMT -5
That sounds familiar. We subscribe to RFDTV and every now and then I have to put our passwords in. Technology isn't for the old and faithful.
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